Job Description

Join the Mitsubishi Motors North America (MMNA) Team!  

At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment.  

Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking team that values diversity, creativity, and continuous improvement.   

At MMNA, your career is not just a job but a journey of growth. Benefit from ongoing employee development programs, contribute to our impactful Community Relations initiatives, and enjoy a range of employee benefits that make your experience with us exceptional.  

Be part of a company proud of its heritage and excited about the future where together, we shape the future of mobility and drive success in every mile.  

About the Job:

A Port Operations Manager plays a critical role in ensuring the efficient, compliant, and secure flow of imported vehicles through each Port of Entry. This position provides hands‑on operational leadership while upholding all federal, port authority, and regulatory requirements. By safeguarding MMNA’s financial, quality, and security interests, the Port Manager ensures each shipment is processed accurately and on schedule. Without this role, operational performance, shipment integrity, and regulatory compliance would be at significant risk, making the Port Manager essential to maintaining smooth and reliable port operations.

This role reports to the Senior Manager, Fleet and Vehicle Logistics.

Role Summary:

The Port Operations Manager will oversee all day‑to‑day operations at the assigned Port of Entry, ensuring the efficient, compliant, and secure processing of imported vehicles. This role provides on‑site leadership to port processors, coordinates closely with carriers and key business partners, and ensures strict adherence to MMNA operational standards. The Port Manager is also responsible for maintaining full compliance with U.S. Customs and Border Protection (CBP), CTPAT, and all safety and security requirements, safeguarding MMNA’s operational integrity, financial interests, and shipment quality throughout port operations.

As a Port Operations Manager, You Will:

• Manage daily port operations to ensure the timely, accurate, and secure processing of all imported vehicles.
• Oversee port processor performance, providing direction, feedback, and corrective action as needed to meet MMNA standards.
• Coordinate with ocean carriers, trucking partners, and other business stakeholders to support seamless vehicle flow and resolve operational issues.
• Ensure full compliance with CBP, CTPAT, port authority regulations, and safety/security protocols.
• Monitor vehicle quality, damage prevention practices, and inventory controls to protect MMNA’s financial and operational interests.
• Maintain accurate documentation, reporting, and audit readiness for all regulatory and internal requirements.
• Identify process improvements to enhance efficiency, reduce costs, and strengthen overall port performance.
• Serve as the primary on‑site MMNA representative, fostering strong relationships with port authorities, processors, and logistics partners.

Ready to Join the Team, You Should Have:

• 5+ years of experience in port operations, automotive logistics, supply chain, or related operational management roles.
• Proven experience overseeing daily operational workflows, preferably within a Port of Entry or similar high‑security, high‑volume logistics environment.
• Strong understanding of U.S. Customs and Border Protection (CBP), CTPAT requirements, and other federal, state, and port‑authority regulations.
• Demonstrated ability to manage third‑party processors, vendors, or logistics partners to meet performance, quality, and compliance standards.
• Excellent problem‑solving and decision‑making skills, with the ability to quickly address operational or compliance issues on‑site.
• Strong organizational skills with the ability to manage multiple priorities, documentation requirements, and audit readiness.
• Effective communication and relationship‑building skills with carriers, port authorities, processors, and internal stakeholders.
• Proficiency in operational reporting, quality monitoring, and inventory control systems.

Extra Horsepower (Profile Differentiators):

• Experience in automotive import logistics or OEM port operations.
• Prior leadership experience in environments requiring strict compliance and security controls.
• Knowledge of vehicle handling, damage prevention processes, and quality inspection standards.
• Familiarity with lean processes or continuous improvement methodologies.

Why Join Us?

• Lead the launch of a new Port of Entry, helping build operations from the ground up and shaping a best‑in‑class facility that sets the standard for efficiency, quality, and security.
• Drive readiness for Mitsubishi Momentum 2030, contributing to future‑focused operational improvements and innovations that position the port network for growth and long‑term success.

Perks and Benefits:

• Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Drive with Perks: This position comes with monthly a car allowance, contingent upon a satisfactory driving record.
• Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Hybrid Working Environment: Experience the perfect balance of remote and in-office work (~2 days remote, 3 days in-office) at our modern office, located in the vibrant Franklin, TN area.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

The MMC Way:

Our values form the foundation of everything we do. At Mitsubishi Motors, we are committed to a set of core principles that guide our actions, decisions, and interactions. Our values reflect who we are as a company, how we collaborate, and the impact we aspire to make. These values are what we call the MMC Way:

• Think of Our Customers, Strengthen Trust
• Enrich Society
• Welcome All Facts, Share Difficult News First
• Conduct and Challenge Yourself Professionally
• Respect All, Work as a Broader Team

Diversity and How to Apply:

At MMNA, we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity. We're on the lookout for the ideal fit for each role, valuing skills and experiences over traditional education or specific company backgrounds. Feel encouraged to apply, even if your profile doesn't precisely match the job description. We invite you to delve into a few thought-provoking questions in our application, offering you the opportunity to showcase your unique talents and insights right from the start.

Once you've submitted your application, expect to hear from us within 7 business days. We're committed to keeping you informed about the status of your application, ensuring transparency and open communication throughout the process. We understand that perfection is a journey, and if you ever have questions about your application or the process itself, don't hesitate to reach out to your recruiter. 

Mitsubishi Motors is proud to be an equal-opportunity employer, excited about collaborating with talented individuals of all identities. We do not discriminate based on identity, aligning with our commitment to fostering a diverse workplace. Our code of conduct serves as a guiding light for the company we aspire to be, celebrating our differences as the driving force behind a product that serves a global user base. 

We welcome applications from individuals with disabilities and is prepared to provide reasonable accommodations. If you require such accommodations for the job application or interview process, please email  mmna-talent_acquisition@na.mitsubishi-motors.com .

We hope you will join us on this journey where your dedication aligns with our values, creating an environment that fosters growth, collaboration, and meaningful contributions.

Click  here to learn more about what it's like at MMNA! 

Job Tags

Similar Jobs